Ashley

Most of our rings are custom made and we work personally with each client to design it to individual taste and budget. These are called “Our Uniques”. With so many various components prices would depend on many factors including style, metal and center-stone shape, finger size and quality.

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All our items are shipped Next Day Air where aplicable. We use a third party shipping company who verifies the contents of each package. The shipment is fully insured via UPS or FedEx and a signature is required at delivery. We will contact you with a confirmation once your item has been shipped. You can view your shipping process in your account to see the status of your package. We will provide you with e-mailed confirmation or a phone call once your item has been shipped. The package will not have any identifiable Forever Diamonds information on it. We can also request the package to be held at a UPS holding station for you to pick up within 5 business days before the package gets sent back to us. Please note we cannot be held responsible for any shipping delays due to severe weather or other unexpected events. Standard items with original tags showing no wear or tear may be returned or exchanged within 30 days of purchase. We do not allow returns or exchanges on any altered items, custom made items, special orders, or international transactions.

What forms of payments does Forever Diamonds NY accept?

We accept all major credit cards, bank wire transfers, money orders, and domestic PayPal, as well as personal domestic checks and cashier's checks. Please allow up to 10 business days for any non-credit card payment method to clear. Once payment has cleared, you will receive a receipt which will contain all pertinent financial, diamond and ring information. We do not accept international credit cards (unless you are present in store) or international PayPal.

Credit card: We accept all major credit cards in store, or online via a secured credit card authorization form sent through Adobe Sign. We keep the details of your credit card secure and no additional charges will be applied to the credit card without your full approval.

Personal or certified bank checks: Please allow five to ten business days for personal and bank checks to clear before any items can be picked up or shipped. All checks should be made payable to “Forever Diamonds Inc.” and addressed to: Forever Diamonds 66 West 47th Street Booth # 37-38 New York, NY 10036

Bank wire transfer is the preferred method of payment. We provide you with our full account details upon request and transfers usually take between one to five business days to process.

PayPal electronic invoices can be created the same day and sent directly to your email address. You must have an active PayPal account to accept invoices and submit payments

Does Forever Diamonds NY provide payment plans or financing?

We offer a layaway plan and deferred interest financing through Synchrony Bank for in-store clients only. If you want to apply online and see what you qualify for prior to coming in, you may do so. However, you will still need to be verified in-store to use the amount you were approved for. Please call and speak with a sales associate for more details.

Financing: We offer 6 or 12 months special financing with approved credit through Synchrony Bank. The amount you are approved for is based on your personal credit history and finances. This option is only available for US residents and you must be present in our New York store to apply.

Forever Diamonds NY is committed to providing our clients with complete satisfaction and the highest quality craftsmanship. Each work order comes with an individual lifetime warranty that covers any manufacturing defects resulting in the loss or breakage of small pave diamonds and precious metal. This does not cover accidental or incidental breakage, normal wear and tear, theft, loss, or any damage that our professionals deem is not due to craftsmanship related issues. Please note that if the piece has been altered in any way by a jeweler other than Forever Diamonds NY, the warranty is no longer valid. We recommend having each piece regularly maintained and examined twice a year by our service professionals. At Forever Diamonds NY we provide complimentary inspection and basic cleaning for rings purchased through our store or website. For the first year of your ring’s life, we will provide all insured shipping at no cost to you both ways. After the 1-year mark, we will still provide the warranty, however, it will be your responsibility to ship and insure the ring.

Unfortunately, due to international customs regulations, we are not able to provide an international warranty. To have your ring serviced by us, you would need to fly into New York and have it completed in person. We will do our best to work with you to ensure you receive the utmost care for your ring.

Every engagement ring is accompanied by a certificate from a third-party grading institute. We will also issue you an appraisal which you can submit to your insurance comany and cover your full ring from any incidentals.

Our diamond inventory changes daily, and we prefer to work with our clients to provide hand-picked selections based on their exact vision and specifications. Using our network, we are able to gather the best quality in center diamonds at the most competitive prices.

All our items are shipped Next Day Air where applicable. We use a third party shipping company who verifies the contents of each package. The shipment is fully insured via UPS or FedEx and a signature is required at delivery. We will contact you with a confirmation once your item has been shipped. You can view your shipping process in your account to see the status of your package. We will provide you with e-mailed confirmation or a phone call once your item has been shipped. The package will not have any identifiable Forever Diamonds information on it. We can also request the package to be held at a UPS holding station for you to pick up within 5 business days before the package gets sent back to us. Please note we cannot be held responsible for any shipping delays due to severe weather or other unexpected events. Standard items with original tags showing no wear or tear may be returned or exchanged within 30 days of purchase. We do not allow returns or exchanges on any altered items, custom made items, special orders, or international transactions.

What forms of payments does Forever Diamonds NY accept?

We accept all major credit cards, bank wire transfers, money orders, and domestic PayPal, as well as personal domestic checks and cashier's checks. Please allow up to 10 business days for any non-credit card payment method to clear. Once payment has cleared, you will receive a receipt which will contain all pertinent financial, diamond and ring information. We do not accept international credit cards (unless you are present in store) or international PayPal.

Credit card: We accept all major credit cards in store, or online via a secured credit card authorization form sent through Adobe Sign. We keep the details of your credit card secure and no additional charges will be applied to the credit card without your full approval.

Personal or certified bank checks: Please allow five to ten business days for personal and bank checks to clear before any items can be picked up or shipped. All checks should be made payable to “Forever Diamonds Inc.” and addressed to: Forever Diamonds 66 West 47th Street Booth # 37-38 New York, NY 10036

Bank wire transfer is the preferred method of payment. We provide you with our full account details upon request and transfers usually take between one to five business days to process.

PayPal electronic invoices can be created the same day and sent directly to your email address. You must have an active PayPal account to accept invoices and submit payments

Does Forever Diamonds NY provide payment plans or financing?

We offer a layaway plan and deferred interest financing through Synchrony Bank for in-store clients only. If you want to apply online and see what you qualify for prior to coming in, you may do so. However, you will still need to be verified in-store to use the amount you were approved for. Please call and speak with a sales associate for more details.

Financing: We offer 6 or 12 months special financing with approved credit through Synchrony Bank. The amount you are approved for is based on your personal credit history and finances. This option is only available for US residents and you must be present in our New York store to apply.

Forever Diamonds NY is committed to providing our clients with complete satisfaction and the highest quality craftsmanship. Each work order comes with an individual lifetime warranty that covers any manufacturing defects resulting in the loss or breakage of small pave diamonds and precious metal. This does not cover accidental or incidental breakage, normal wear and tear, theft, loss, or any damage that our professionals deem is not due to craftsmanship related issues. Please note that if the piece has been altered in any way by a jeweler other than Forever Diamonds NY, the warranty is no longer valid. We recommend having each piece regularly maintained and examined twice a year by our service professionals. At Forever Diamonds NY we provide complimentary inspection and basic cleaning for rings purchased through our store or website. For the first year of your ring’s life, we will provide all insured shipping at no cost to you both ways. After the 1-year mark, we will still provide the warranty, however, it will be your responsibility to ship and insure the ring.

Unfortunately, due to international customs regulations, we are not able to provide an international warranty. To have your ring serviced by us, you would need to fly into New York and have it completed in person. We will do our best to work with you to ensure you receive the utmost care for your ring.

Every engagement ring is accompanied by a certificate from a third-party grading institute. We will also issue you an appraisal which you can submit to your insurance comany and cover your full ring from any incidentals.

Our diamond inventory changes daily, and we prefer to work with our clients to provide hand-picked selections based on their exact vision and specifications. Using our network, we are able to gather the best quality in center diamonds at the most competitive prices.